Dutch Consumers Sue Sony Over Digital PlayStation Game Pricing
2025-02-20 11:41:18A Dutch consumer foundation, Massasschade & Consument, has initiated a class-action lawsuit against Sony concerning the pricing of digital PlayStation games in the Netherlands, as reported by Dutch media outlet Tweakers.
The foundation argues that digital PlayStation games in the Netherlands are priced significantly higher than physical copies, approximately 47% more, despite lower distribution costs. This price disparity stems from Sony's 2019 decision to prevent third-party retailers from selling digital game codes. Consequently, Dutch consumers are limited to purchasing digital PlayStation 4 and 5 games directly through the PlayStation Store using store credit or by buying pre-paid PlayStation Store gift cards.
The foundation's lawsuit contends that "The Japanese corporation has abused its dominant position in the console market. For years, millions of Dutch people have been overpaying for PlayStation games and in-game content…This monopoly on digital sales, combined with PlayStation’s massive market share in the console market, has led to what we call the ‘Sony tax.’"
Representing over three million Dutch PlayStation players, the lawsuit demands that Sony cease its alleged anti-competitive practices and provide compensation for the overcharges attributed to this "Sony tax."
Foundation chair Lucia Melcherts asserts that Sony coerces developers into accepting imposed terms, including game pricing, resulting in PlayStation players consistently paying premium prices, even for older titles. "Sony is the only supplier who can make these decisions without having to worry about competitors, developers or consumer decisions. This is a very bad situation and PlayStation console users will feel their wallets getting thinner in the years to come. Of course, a company like Sony can make a profit, but consumers are also entitled to a fair price."
The foundation urges affected Dutch players to join their "Fair PlayStation" campaign to bolster their legal action. The initial court hearing is anticipated later in 2025.